Quality

Quality

From the introduction of ISO 9001 and our documented quality management system which ensure that specific processes and procedures are created and adhered to, to our goal in satisfying customer expectations.

Quality System

The quality management system has been established and documented as a means of ensuring that ELFOR CONTROLS products consistently meet customer and applicable regulatory requirements.
With this aim we strive to achieve customer satisfaction through the effective application of our system, which includes processes for continual improvement.
Our system has been developed to meet the requirements of:

• EN ISO 9001: 2008 – Quality Management Systems Requirements
• Directive 94/9/EC for equipments and protective systems intended for use in potentially Explosive atmospheres (ATEX)
• Pressure equipment directive 97/23/EC (PED)
• SIL Certificate according to IEC 61508
• EAC CERTIFICATIONS- Conformity for Machinery for Exports to Russia Kazakhstan or Belarus

Documented Procedures

We have a multi-tier documented quality management system which ensures the effective planning, operation and control of all our processes.
This ensures records are established and maintained in order to provide evidence of conformity to requirements and the effective operation of the quality management system.
External approval of the Quality Management System
Our quality management system has been assessed and approved by TUV.
We also have quality management approval from a number of our key customers.

Scope

The full scope of our quality management system ensures that quality is maintained throughout our processes.
These processes are effective throughout our supply chain and the design, manufacture and commissioning process.
Targets are set for continuous improvement measures with Key Performance indicators providing valuable feedback and measurement of our successes.
Our business include on time delivery, financial performance, cost of quality and health and safety.
We also operate a successful system for customer feedback directly from our customers and via the Achilles/FPAL systems.

Inspection & Testing

According to written procedures the whole manufacturing process of Actuators is continuously monitored by the following inspections and tests performed during:
• Customer evaluation and monitoring
• Checking of raw incoming materials certification
• Inspection of manufacture of Actuators components
• Pressure tests
• Functional tests
• Non destructive tests
• Final inspection of finished Actuators and/or Package (Valve+actuator)